Emergency Support for WordPress
Urgent WordPress support when your site is down, hacked or suddenly broken. You will deal directly with an experienced UK freelancer, get a fixed quote before work begins, and only pay if the problem is solved.
Affordable ad-hoc WP support with upfront pricing from £40
If your WordPress site is down, hacked or suddenly broken, I can step in quickly and help get things back under control.
I provide one-off WordPress emergency support for failed updates, plugin conflicts, white screens, WooCommerce issues, malware clean-ups, slow sites and database errors. You will work directly with an experienced freelance WordPress developer, get a fixed quote upfront, and if I cannot fix the issue, you will not be charged.
Experience with WordPress, WooCommerce, Gravity Forms, Advanced Custom Fields, Elementor, Yoast SEO, WPForms, Contact Form 7, The Events Calendar and many more.
Fixed quote upfront
You'll know the cost before any work begins and pay only when the issue is resolved.No fix, no fee
In the unlikely event I cannot resolve the issue, you will not be charged.Fast response
Usually within the hour during UK business hours and often outside them too!15+ years WordPress experience
I've pretty much seen it all — a huge WordPress knowledgebase means a fast diagnosis and fast fixes.
Freelance WordPress Developer
A real expert, not a ticket queue
I'm Adam — a freelance WordPress developer based in the UK with over a decade of hands-on WordPress experience. When something goes wrong with your site, you'll deal directly with me, not a support bot or a tiered team.
I've fixed hundreds of WordPress emergencies: hacked sites, broken updates, failed migrations and everything in between. I work quickly, communicate clearly, and I won't charge you a penny if I can't solve the problem.
Common WordPress emergencies I fix 🦸🏻
From hacked sites to failed updates, these are the problems I am most often asked to solve for WordPress website owners.
Site Down / 500 Internal Server Errors
Fast investigation of WordPress downtime, 500 errors, fatal errors, database failures and hosting issues to get your site live again.
WordPress Hack Recovery
Cleanup for hacked WordPress sites, malware removal, backdoor detection, blacklist review and practical security hardening.
Broken Updates & Lockouts
Recovery after WordPress, plugin or theme updates break layouts, trigger errors or leave you staring at a white screen.
Data & Account Recovery
Restore lost pages, posts, accounts or settings from backups, revisions or database exports when something has gone wrong.
Plugin Conflicts
Track down the plugin, theme or custom-code conflict causing broken features, checkout issues, admin errors or layout problems.
Performance Crisis
Emergency help for WordPress sites that have suddenly become painfully slow, unstable or unresponsive.
Send me the signal 🔦
Tell me the problem in plain English. Whether your site is down, hacked, slow or behaving strangely, I will review it and come back with a fixed quote as quickly as I can.
- Direct contact with the developer
- Fixed quote before work starts
- No fix, no fee guarantee
- Usually replies within 1 hour in UK hours
How my emergency WordPress support works
Simple, direct and fast. No retainer, no ticket system and no being passed around.
Tell me what's happening
Send over the symptoms, any error messages and what changed recently. Even rough details are enough to get started.
Rapid triage & quote
I will review the issue, identify the likely cause and come back with a fixed quote before any work begins.
Repair the problem
Once approved and I have the neccessary credentials, I will work through the issue carefully and quickly, whether that means rollback, cleanup, debugging or recovery.
Stabilise & advise
After the fix, I will explain what caused it, what was done and what to change so it is less likely to happen again.
Common WordPress issues troubleshooting
You may not need me right now! These are the WordPress problems I fix most often, each with a step-by-step guide to help you diagnose and resolve it yourself.
500 Internal Server Error
A catch-all server error usually caused by a faulty plugin, broken theme code, exhausted PHP memory or a bad .htaccess rule.
Read the guide →White Screen of Death
A blank white page usually signals a fatal PHP error, plugin or theme conflict, or memory exhaustion. Proper debug logging is the key.
Read the guide →Hacked Site & Malware
Cleanup is more than deleting a bad file — it means finding the entry point, removing backdoors and hardening against reinfection.
Read the guide →Database Connection Error
WordPress fails to load entirely when it can't reach the database. Often down to incorrect credentials, a crashed DB or corrupted tables.
Read the guide →Site Suddenly Slow
A sudden speed drop usually points to a rogue plugin, caching failure, bloated database, or a hosting resource limit being hit.
Read the guide →Redirect Loop
Occurs when WordPress, your host or a plugin keep bouncing the browser between competing redirect rules.
Read the guide →403 Forbidden
The server is refusing access — usually file permissions, a firewall rule, a security plugin, or a damaged .htaccess file.
Read the guide →Locked Out of Admin
Lost access to your WordPress dashboard? You can often get back in via the database, WP-CLI or by resetting user roles directly.
Read the guide →Stuck in Maintenance Mode
If the 'briefly unavailable for scheduled maintenance' notice won't clear, an update stalled mid-run. It's usually a quick fix.
Read the guide →What clients say
A few words from clients who needed fast, reliable help with WordPress fixes, rescue work and ongoing support.
★★★★★"He discovered the issue and resolved it for me, explained what he did, and went above and beyond for me. Very pleased and anytime I have a technical issue, I'll certainly use his services again."
Nell
★★★★★"Adam restored a website for me which was hacked and completely deleted. The communication with him is very good, he is responding very fast and did a competent job."
Jannik
★★★★★"Adam is excellent. A great communicator, and very quick to resolve the issue. I was nervous at first but he put my mind at ease and I am happy I trusted him to resolve my issue."
Gina
★★★★★"Adam is the real deal. The level of communication, attention to detail, and quality of work is — without any doubt — amazing. I truly enjoy working with Adam!"
Daniel
★★★★★"I've found my go-to guy for all of my WordPress issues! Wonderful to work with, lightning-fast delivery, and excellent communication."
Shannon
★★★★★"Adam absolutely lived up to his name — amazing! Super speedy, great communication and he knows his stuff! Will definitely hire again."
Amelia
★★★★★"Adam was phenomenal! He started on the project right away and really amazed me with the final outcome. Very patient and fulfilled any request."
Jessica
★★★★★"HUGE props go out to my web guru Adam. He is extremely knowledgeable, easy to work with, and full of creative energy."
Matt
★★★★★"Followed all instructions, was easy to communicate with and produced something I was happy with. Would definitely use Adam again."
Lauren
Frequently asked questions
How much does emergency WordPress support cost?
Support starts from £50. After a quick triage I will send you a fixed quote before any work begins, so there are no surprises. If I cannot fix the issue, you do not pay.
My WordPress site is down right now — how fast can you help?
I typically respond within one hour during UK business hours and often outside them too. Once I have access I will begin diagnosing the problem immediately.
Can you fix a hacked WordPress site?
Yes. I will remove malware, clean backdoors, restore access and harden your site to prevent reinfection. If your host has suspended the account, I can liaise with them to get it reinstated.
Do I need to give you my WordPress login details?
Not upfront. I will assess what is wrong first and provide a quote. Login or hosting access is only needed once you decide to go ahead, and I can walk you through sharing credentials securely.
What if you cannot fix my WordPress issue?
You will not be charged. I operate on a no fix, no fee basis for emergency work — if I cannot resolve the problem, you owe nothing.
My site broke after a WordPress or plugin update — can you roll it back?
Yes. I can restore a backup, roll back the offending update, or fix the compatibility issue so you can stay on the latest version safely.
Do you fix WooCommerce checkout and payment issues?
Absolutely. Broken checkouts, failed payments, missing orders and gateway errors are all things I deal with regularly.
Can you help if my hosting provider cannot fix the problem?
Yes — that is actually one of the most common reasons people contact me. I work at the application level where most hosts stop, and I can migrate your site to better hosting if needed.